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Food Safe Bearing Warranty

Food Safe bearing registration and warranty

The myIB application is part of a family of tools that provides access to solutions for installed base for customers. The two applications are ServIS, a PC application and myIB, a mobile application. MyIB is the application necessary to register for the Food Safe bearing extended warranty.

Register your bearing using the ServIS portal.
Registration instructions using the myIB mobile application.

ABB Motors and Mechanical Inc. (“ABB MMI”)
Food Safe ball bearing
Additional warranty

Additional warranty:
In addition to ABB MMI’s standard published product warranty for its Food Safe Ball Bearing (“Product”), which can be found at www.baldor.com/brands/baldor-dodge/product-support/standard-warranty-information (the “Original Warranty”), ABB MMI warrants that the Product will not fail as a result of water ingress when used under normal load and operating conditions and in accordance with ABB MMI’s installation, use, operation and maintenance instructions (“Additional Warranty”). The duration of this Additional Warranty is twelve (12) months from the original installation date of the Product (but not to exceed eighteen (18) months after the date of manufacture) (the “Additional Warranty Period”), provided the Product is registered with ABB MMI within ten (10) days after the original installation date. The Additional Warranty can be found at www.baldor.com/food-safe-bearing-warranty

Remedies:
In the event the Product fails due to water ingress during the Additional Warranty Period, ABB MMI must be promptly notified of the alleged failure, in writing. Any such notification must be received by ABB MMI no later than thirty (30) days following the expiration of the Additional Warranty Period. Within a reasonable period after timely notification, ABB MMI will be given an opportunity to inspect the Product and, if ABB MMI determines that the Product has failed as a result of water ingress, it will, at its option and in its sole discretion, either (i) correct any defect in materials or workmanship by repair or replacement of the non-conforming Product, or (ii) refund the purchase price for the non-conforming Product. These remedies are the Purchaser’s EXCLUSIVE remedies for breach of the foregoing warranty.

Limitations:
This Additional Warranty shall not apply, and ABB MMI shall have no obligation hereunder, if the Product (i) has not been installed, used, cleaned and/or maintained in accordance with applicable United States Department of Agriculture sanitation performance standards and recommended guidelines; (ii) has been improperly stored, installed, repaired, maintained or altered; (iii) has been subjected to misuse, negligence or accident; (iv) has been used in a manner inconsistent with ABB MMI instructions; or, (v) has failed as a result of ordinary wear and tear.

ABB MMI shall not be responsible for providing working access to the nonconforming Product, including disassembly and re-assembly of non-ABB supplied equipment, or for providing transportation to or from any repair facility, all of which shall be at Purchaser’s risk and expense.  

Limitations of actions:
Any action for breach of warranty must be commenced within twelve (12) months following expiration of the Additional Warranty Period.

Disclaimer:
EXCEPT AS SET FORTH IN THE ORIGINAL WARRANTY AND IN THIS ADDITIONAL WARRANTY, ABB MMI MAKES NO WARRANTY WHATSOEVER, EXPRESS OR IMPLIED, WITH RESPECT TO QUALITY OR PERFORMANCE, AND ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USAGE OF TRADE ARE HEREBY DISCLAIMED. THE REMEDIES STATED HEREIN CONSTITUTE PURCHASER’S AND/OR INITIAL USERS EXCLUSIVE REMEDIES AND ABB MMI’S ENTIRE LIABILITY FOR ANY BREACH OF THE ADDITIONAL WARRANTY.

Returns:
Product may not be returned without written authorization by ABB MMI. Any and all expenses incurred in the return of Product shall be the responsibility of Purchaser.

If you have questions about the Product or the Additional Warranty, you should contact your sales representative or email dodgewarranty@abb.com.