Baldor Electric Company and its employees are proud of our products and
to providing our customers and end users with the best designed and manufactured
drives and other Baldor products. This Limited Warranty and Service Policy
warranty and warranty procedures.
Comments and Questions:
We welcome comments and questions regarding our products. Please
contact us at:
Baldor Electric Company
P.O. Box 2400
Fort Smith, Arkansas 72902-2400
your nearest Baldor District Office
Scope of Warranty:
All Baldor standard motors are warranted against defects in Baldor workmanship
Please review the following matrix to determine the correct warranty period for your Baldor product. View warranty matrix
Warranty Service Center Locations:
Warranty service is available for all Baldor products from Baldor’s Customer
Service Center in Fort Smith, Arkansas,
and from Baldor Authorized Service Centers. A list of Baldor’s Authorized
Service Centers is available in catalog #505 on CD,
Baldor website: www.baldor.com and
from any Baldor
District Office or by contacting us at the above location.
Procedure to Receive Warranty Service:
Customers should take or ship prepaid the Baldor product requiring
warranty service to a Baldor Authorized Service
Center. Please include an explanation of the defect or problem, a description
of the way in which the Baldor product is used,
and your name, address and telephone number.
Repair by Other than a Baldor-Authorized Service
Customers who are unable to take or ship the Baldor product to a Baldor Authorized
Service Center, or who desire a repair
to be made by other than a Baldor Authorized Service Center, should contact
the local Baldor District Office. A repair by anyone
other than a Baldor Authorized Service Center must be approved in advance by
Repairs or Replacement Within the Scope of the
If a Baldor product is defective due to Baldor workmanship or materials and
the defect occurs during the warranty period,
then Baldor will either repair the product or replace it with a new one, whichever
Baldor believes to be appropriate under the
circumstances. Baldor is not responsible for removal and shipping of the Baldor
product to the service center, the reinstallation
of the Baldor product upon its return to the customer, or any incidental or
consequential damages resulting from the defect,
removal, reinstallation, shipment or otherwise.
Repairs Outside the Scope of the Warranty:
Problems with Baldor products can be due to improper maintenance,
faulty installation, non-Baldor additions or modifications,
or other problems not due to defects in Baldor workmanship or materials. If
the Baldor Authorized Service Center determines
that the problem with a Baldor product is not due to defects in Baldor workmanship
or materials, then the customer will be
responsible for the cost of any necessary repairs. Customers not satisfied
with a determination that a problem is outside of
warranty coverage should contact the Baldor District Office for further consideration.
Baldor products are designed for industrial, commercial and agricultural use
rather than household, family or personal use.
All product specifications, applications and other information provided in
Baldor’s catalog and publications are subject to
correction and change without notice and should be confirmed with the Baldor
District Office prior to ordering.
Extended warranties are available for certain Baldor products. These warranties
are described in Baldor’s catalog and other
sales literature. Extended warranties are subject to the terms and procedures
of this Limited Warranty and Service Policy as
modified by the additional terms of the extended warranty.
No Other Warranties and Liability Limitation:
This Limited Warranty and Service Policy represents Baldor’s sole and
exclusive warranty obligation with respect to Baldor
products. Baldor’s liability to a customer or any other person shall
not exceed the Baldor’s sales price of the applicable Baldor
product. BALDOR DISCLAIMS ALL OTHER EXPRESSED AND IMPLIED WARRANTIES INCLUDING
THE IMPLIED WARRANTIES
OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY.
BALDOR®, BALDOR MOTORS AND DRIVES®, BALDOR SmartMotor®,
BALDOR STANDARD-E®, BALDOR SUPER-E®,
BIG RED®, DIRTY DUTY®, INVERTER DRIVE® ,
ISR® , INVERTER SPIKE RESISTANT® , MOD EXPRESS®,
VALUE FORMULA® , and VECTOR DRIVE®, and associated
designs are registered trademarks of Baldor Electric Company.
MATCHED PERFORMANCE™, and WASHDOWN DUTY™, and associated designs
are trademarks of Baldor Electric Company.
Baldor has made every effort to make this catalog complete and
accurate as of the time of printing. Since products are
continuously being improved, all data is subject to change or correction. The
data presented here is for general information
to provide an overview of Baldor’s capabilities. For specific applications,
installation and operating instructions, certified
dimensions, capabilities and performance data, and pricing and availability, contact
your Baldor District Sales Office.