
Warranty Information
Commercial Motors
Baldor Electric Company and its employees are proud of our products and
are committed to providing our customers
and end users with the best designed and manufactured motors, drives and other
Baldor products. This Limited Warranty
and Service Policy describes Baldor’s warranty and warranty procedures.
Comments and Questions:
We welcome comments and questions regarding our products. Please contact us
at:
Customer Service:
Baldor Electric Company
P.O. Box 2400
Fort Smith, Arkansas 72902-2400
Facsimile: 479-648-5791
Website: www.baldor.com
or contact
your nearest Baldor District Office
Scope of Warranty:
All Baldor commercial motors are warranted against defects in Baldor workmanship
and materials.
Warranty Period:
Please review the following matrix to determine the correct warranty period for your Baldor product. View warranty matrix
Warranty Service Center Locations:
Warranty service is available for all Baldor products from Baldor’s Customer
Service Center in Fort Smith, Arkansas, and from
Baldor Authorized
Service Centers. A list of Baldor’s Authorized Service Centers is
available in catalog #505 from any Baldor
District Office or by contacting us at the above location.
Procedure to Receive Warranty Service:
Customers should take or ship prepaid the Baldor product requiring warranty
service to a Baldor Authorized Service Center.
Please include an explanation of the defect or problem, a description of the
way in which the Baldor product is used,
and your name, address and telephone number.
Warranty Determinations by Other than a Baldor-Authorized
Service Center:
Customers who are unable to take or ship the Baldor product to a Baldor Authorized
Service Center, or who desire a warranty
consideration by other than a Baldor Authorized Service Center, should contact
the local Baldor District Office. Baldor must
approve warranty considerations by anyone other than a Baldor Authorized Service
Center in advance.
Replacement Within the Scope of the Warranty:
If a Baldor product is defective due to Baldor workmanship or materials and
the defect occurs during the warranty period,
then Baldor will replace it with a new one. Baldor is not responsible for removal
and shipping of the Baldor product to the
service center, the reinstallation of the Baldor product upon its return to
the customer, or any incidental or consequential
damages resulting from the defect, removal, reinstallation, shipment or otherwise.
Repairs Outside the Scope of the Warranty:
Problems with Baldor products can be due to improper maintenance,
faulty installation, non-Baldor additions or modifications,
or other problems not due to defects in Baldor workmanship or materials. If
the Baldor Authorized Service Center determines
that the problem with a Baldor product is not due to defects in Baldor workmanship
or materials, then the customer will be
responsible for the cost of any necessary repairs. Customers not satisfied
with a determination that a problem is outside of
warranty coverage should contact the Baldor District Office for further consideration.
Intended Use:
Baldor commercial motors are designed for commercial and residential use rather
than industrial use.
Product Specifications:
All product specifications, applications and other information provided in
Baldor’s catalog and publications are subject to
correction and change without notice and should be confirmed with the Baldor
District Office prior to ordering.
Extended Warranties:
Extended warranties are available for certain Baldor products. These warranties
are described in Baldor’s catalog and other
sales literature. Extended warranties are subject to the terms and procedures
of this Limited Warranty and Service Policy as
modified by the additional terms of the extended warranty.
No Other Warranties and Liability Limitation:
This Limited Warranty and Service Policy represents Baldor’s sole and
exclusive warranty obligation with respect to Baldor
products. Baldor’s liability to a customer or any other person shall
not exceed the Baldor’s sales price of the applicable Baldor
product. BALDOR DISCLAIMS ALL OTHER EXPRESS AND IMPLIED WARRANTIES INCLUDING
THE IMPLIED WARRANTIES
OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY.
Trademark Notices
BALDOR®, BALDOR MOTORS AND DRIVES®, BALDOR SmartMotor®,
BALDOR STANDARD-E®, BALDOR SUPER-E®,
BIG RED®, DIRTY DUTY®, INVERTER DRIVE® ,
ISR® , INVERTER SPIKE RESISTANT® , MOD EXPRESS®,
POW’R GARD®,
VALUE FORMULA® , and VECTOR DRIVE®, and associated
designs are registered trademarks of Baldor Electric Company.
MATCHED PERFORMANCE™, and WASHDOWN DUTY™, and associated designs
are trademarks of Baldor Electric Company.
Baldor has made every effort to make this catalog complete and accurate as
of the time of printing. Since products are
continuously being improved, all data is subject to change or correction. The
data presented here is for general information
to provide an overview of Baldor’s capabilities. For specific applications,
installation and operating instructions, certified
dimensions, capabilities and performance data, and pricing and availability, contact
your Baldor District Sales Office.
|