Quality begins and ends with each person at Baldor. We will continually improve quality to provide our customers better value (as determined by our customers) than any of our competitors.
Customer satisfaction demands us to assure that overall quality, and reliability continually improves. Each employee is personally responsible and is required to take ownership of his or her work, job, or service provided.
Our quality objective is to support our goals and our quality system in meeting the requirements of customers by delivering defect-free products and services to them on-time. To do this we must accept ownership of our work and participate in activities to continuously improve value.